Privacy policy

DATA CONTROLLER
RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U., tax ID B53935136

PURPOSE

  • Manage your relationship with us and provide services relating to the sale of our services and products.
  • Manage the sending of information and sales outreach.
  • Process your data if you wish to join our team.
  • Detect, prevent and combat fraud.
  • Ensure compliance with applicable law.

LEGAL BASIS
Your consent and the performance of a contract.

RECIPIENTS
Data processors and sub-processors. Disclosure to third parties where required by law.

RIGHTS
Access, rectify and erase your data, as well as exercise other rights detailed in the second layer of information.
RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. has adapted its Privacy Policy to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016, the General Data Protection Regulation, and is committed to ensuring that your personal information is protected and not misused.

To give you clear, transparent information about how we process your personal data, this document explains who is responsible for processing it, why we process it, our legal basis, how long we retain it, who we may share it with, how and why we collect and use it, what rights you have, and what measures we have put in place to protect your privacy.

By providing us with your personal information and using our websites, we understand that you have read and understood the personal data protection information set out here. At RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U., we accept responsibility for complying with applicable national and European data protection law and aim to process your data lawfully, fairly and transparently.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Under the GDPR, the DATA CONTROLLER is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing.

In our case, RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. (hereinafter “3DIDS”), with tax ID B53935136, registered in the Alicante Commercial Registry, Volume 2854, Book 0, Folio 182, Record A-87868, and with its registered address at C/ Castaños nº 6, 1º DRCH, Alicante, is the controller of the personal data you provide to us.

2. HOW DO WE OBTAIN YOUR PERSONAL DATA?

At 3DIDS, we process personal data you provide directly or that we obtain through your enquiries, requests or purchases of products from 3DIDS. Common ways we obtain it include our contact form, requests for a proposal or service quote, comments through Jivochat, submission of your CV and other equally lawful means.

In some cases, we may collect data about you in connection with the services we provide. This data may come from third parties or other sources, but only where you have consented to its collection for that purpose.

Protecting minors is a priority for 3DIDS. We therefore inform you that this website, its applications and the products it contains and that 3DIDS offers to users are not intended for minors.

If you are underage, please do not try to register as a user of our website, applications or products. If we discover that we have inadvertently obtained personal information from a minor, we will delete it as soon as possible.

3. WHY DO WE PROCESS YOUR PERSONAL DATA?

When we collect your data at 3DIDS, we do so to advise you as effectively as possible and offer the service that best meets your needs. When you complete a contact form to request a service or a quote, 3DIDS uses your data to answer your questions or comments and to gather the information needed to assess the requested service and/or prepare a quote.

We may also use your data to detect, prevent and combat fraud; ensure compliance with our terms of use and applicable law; carry out statistical analyses; and study the profiles of people who use our products and services and how they use them.

3DIDS also has a form you can use to submit your CV and apply to join our team. In this case, your data will be used to include you in the company's recruitment processes.

Other purposes

Your data may also be used to send you advertising for other products and services from 3DIDS through all available channels (including electronic media), unless you indicate otherwise by exercising your rights.

And to keep you up to date, if you authorise us, we may use your personal data to send you information or newsletters you may find useful, as well as other general or personalised advertising and promotional communications tailored to your interests. This may involve creating a commercial profile based on the information you provide and using automated processing across all available channels (including electronic media). The information may also be used for market research.

We may also use your personal data to improve the services we offer at 3DIDS.

4. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

The legal basis for processing your data is your unambiguous consent. You must therefore accept the privacy policy to contact 3DIDS.

Processing your data will be necessary to take certain steps or measures before entering into a contract with 3DIDS, as well as before performing a contract to which you are a party. If processing is based on your unambiguous consent, you may withdraw it at any time by contacting 3DIDS through the channels provided in this Privacy Policy.

5. HOW LONG DO WE RETAIN PERSONAL DATA?

3DIDS will retain your personal data only for as long as we reasonably need it to provide you with the best possible service for the purpose for which it was collected.

Notwithstanding the above, 3 DIDS has the right to retain the data, with access duly restricted, for as long as necessary to meet its legal obligations and make the data available to the competent authorities where required.

6. WHERE DO WE STORE YOUR DATA?

The data we collect about you is stored within the European Economic Area (“EEA”), although it may also be transferred to and processed in a country outside the EEA. Any transfer of your personal data will comply with applicable laws. For transfers outside the EEA, 3DIDS will use Standard Contractual Clauses for data protection adopted by the European Commission and the EU–US Privacy Shield as safeguards for transfers to countries without an adequacy decision from the European Commission.

7. WHO WILL WE SHARE YOUR DATA WITH?

3DIDS does not sell, rent, disclose or exchange your personal data with third parties outside our company. We want to earn and keep your trust, and we believe this is essential to doing so.

However, to provide our services, we need to work with other professionals, including hosting, messaging and affiliate service providers, marketplaces and social networks. Any sharing of your data will comply with the necessary security requirements and applicable law.

Except in the cases described in the preceding paragraph, the personal data you provide to “3DIDS” will not be shared with third parties unless we are required to do so by law.

8. SOCIAL NETWORKS

Social networks are now part of many internet users' daily lives. For this reason, 3 DIDS has created company profiles on FACEBOOK, TWITTER, INSTAGRAM, GOOGLE + and LINKED IN.

You can follow 3 DIDS on its various social network profiles. Please note, however, that except when we request your data for specific activities, such as marketing or recruitment, your data belongs to the social network. 3 DIDS therefore recommends that you read each network's privacy policy and terms of use carefully.

9. CONFIDENTIALITY

Your personal data is extremely important to 3DIDS. It therefore undertakes to handle it with the utmost confidentiality and discretion and to implement the technical and organisational measures it considers reasonable and necessary to keep it secure. In keeping with its commitment to the security of your personal data, 3DIDS guarantees that it has used all technical means available to it to prevent the possible loss, misuse, alteration, unauthorised access to or theft of data provided by users

10. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Applicable law grants you a number of rights in relation to 3 DIDS's processing of your personal data.

To exercise any of the rights described above, email info@3dids.com or write to the following postal address:

RAYDESPA DISENY, INNOVACIÓ Y DESENVOLUPAMENT S.L.U. | C/ Castaños nº 6, 1º DRCH | 03001 Alicante

Your request must be accompanied by a copy of your national identity card or another identity document.

To make your rights clear and easier to exercise, here is a brief explanation of each one and how you can exercise it:

  • Right of access: You have the right to obtain confirmation of whether 3 DIDS is processing personal data concerning you. You can also contact 3DIDS, which will send you that data by email.
  • Right to rectification: You have the right to request correction of inaccurate personal data or completion of incomplete data. If you are registered on our website, you can correct it directly by editing your profile.
  • Right to erasure/right to be forgotten: You have the right to have any personal data about you processed by 3 DIDS erased without undue delay if, among other reasons, it is no longer needed for the purposes for which it was collected, provided there is no other legal basis for processing it.
  • Right to restriction of processing: You have the right to request that the processing of your personal data be restricted. In that case, we will retain it only to establish, exercise or defend legal claims.
  • Right to data portability: You have the right to receive your personal data in a commonly used, machine-readable format and to transmit it to another controller when processing is based on consent or a contract and is carried out by automated means.
  • Right to object: You have the right to object to the processing of your personal data for any purpose for which we process it, in accordance with the applicable privacy policy.
  • Right to lodge a complaint: You have the right to lodge a complaint with the Spanish Data Protection Agency.

Notwithstanding the above, in some cases 3DIDS may retain data needed to provide a contracted service until that service ends. It may also retain data relating to invoiced transactions until the contractual relationship ends and, subsequently, for the periods required by law